Full Time
London
Posted 10 months ago

Repairs Contracts Manager

Location: Central London, London
Recruiter: Get Staffed Online Recruitment
Job Type: Permanent, Full-Time
Salary: £40,000 – £50,000 Per Annum
Application Closing Date: 25 February 2025


About the Role

Our client seeks an experienced and motivated Repairs and Maintenance Contracts Manager, particularly with a background in the Social Housing Sector, to join their team. This role involves managing repairs and maintenance contracts to ensure consistent delivery of high-quality services and maximum customer satisfaction.


Key Responsibilities

Contract Management:

  • Oversee contract performance, resolve issues, and manage contract variations.
  • Lead and mentor a team of Contract Administrators to ensure effectiveness and professional growth.
  • Ensure compliance with service levels, quality standards, and Health & Safety regulations.
  • Conduct regular reviews and performance assessments of contracts.
  • Develop and implement effective contract management processes.

Service Delivery:

  • Monitor and analyse Key Performance Indicators (KPIs) to ensure efficient service delivery.
  • Collaborate with residents and internal stakeholders to meet their needs effectively.
  • Ensure repairs and maintenance are performed efficiently and cost-effectively.
  • Manage and monitor budgets, ensuring contract costs remain within allocated limits.
  • Track and reconcile invoices from contractors.

Health and Safety:

  • Ensure compliance with all Health & Safety regulations.
  • Conduct regular inspections and audits.
  • Investigate and report incidents related to Health & Safety.

Essential Skills and Experience

  • Proven experience in managing repairs and maintenance contracts in the Social Housing Sector.
  • Strong understanding of relevant legislation, regulations, and industry best practices.
  • Excellent communication, negotiation, and relationship-building skills.
  • Strong analytical and problem-solving capabilities.
  • Effective organisational and time-management abilities.
  • Experience in budget management and financial reporting.
  • Leadership and team mentoring experience.
  • Proficiency in Microsoft Office Suite.
  • Relevant professional qualifications (e.g., NEBOSH, IOSH) are desirable.

Personal Attributes

  • Results-oriented with a strong focus on customer service.
  • Proactive and able to work independently or collaboratively.
  • Detail-oriented with a commitment to accuracy.
  • Ability to work under pressure and meet deadlines.
  • Passionate about improving the lives of residents in social housing.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A chance to make a meaningful impact on residents’ lives in social housing.

Equal Opportunity Employer:
Our client is committed to diversity and welcomes applications from all qualified candidates, regardless of race, sex, disability, religion, sexual orientation, or age.

Ad ID: 5416003600

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