
Full Time
London
Posted 10 months ago
Repairs Contracts Manager
Location: Central London, London
Recruiter: Get Staffed Online Recruitment
Job Type: Permanent, Full-Time
Salary: £40,000 – £50,000 Per Annum
Application Closing Date: 25 February 2025
About the Role
Our client seeks an experienced and motivated Repairs and Maintenance Contracts Manager, particularly with a background in the Social Housing Sector, to join their team. This role involves managing repairs and maintenance contracts to ensure consistent delivery of high-quality services and maximum customer satisfaction.
Key Responsibilities
Contract Management:
- Oversee contract performance, resolve issues, and manage contract variations.
- Lead and mentor a team of Contract Administrators to ensure effectiveness and professional growth.
- Ensure compliance with service levels, quality standards, and Health & Safety regulations.
- Conduct regular reviews and performance assessments of contracts.
- Develop and implement effective contract management processes.
Service Delivery:
- Monitor and analyse Key Performance Indicators (KPIs) to ensure efficient service delivery.
- Collaborate with residents and internal stakeholders to meet their needs effectively.
- Ensure repairs and maintenance are performed efficiently and cost-effectively.
- Manage and monitor budgets, ensuring contract costs remain within allocated limits.
- Track and reconcile invoices from contractors.
Health and Safety:
- Ensure compliance with all Health & Safety regulations.
- Conduct regular inspections and audits.
- Investigate and report incidents related to Health & Safety.
Essential Skills and Experience
- Proven experience in managing repairs and maintenance contracts in the Social Housing Sector.
- Strong understanding of relevant legislation, regulations, and industry best practices.
- Excellent communication, negotiation, and relationship-building skills.
- Strong analytical and problem-solving capabilities.
- Effective organisational and time-management abilities.
- Experience in budget management and financial reporting.
- Leadership and team mentoring experience.
- Proficiency in Microsoft Office Suite.
- Relevant professional qualifications (e.g., NEBOSH, IOSH) are desirable.
Personal Attributes
- Results-oriented with a strong focus on customer service.
- Proactive and able to work independently or collaboratively.
- Detail-oriented with a commitment to accuracy.
- Ability to work under pressure and meet deadlines.
- Passionate about improving the lives of residents in social housing.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A chance to make a meaningful impact on residents’ lives in social housing.
Equal Opportunity Employer:
Our client is committed to diversity and welcomes applications from all qualified candidates, regardless of race, sex, disability, religion, sexual orientation, or age.
Ad ID: 5416003600